Accepting Bookings Soon!
Call & Text: (480) 719-0002
We provide loving, drop-in care for cats, in their favorite place ... home.
As a former veterinary professional with hands-on experience and a lifelong love of cats, I understand their needs and behavior. Being cat owners ourselves, we treat your cats just like they are our own.
Call & Text: (480) 719-0002
Q & A
Do you care for dogs?
We focus exclusively on cats. This allows us to provide highly specialized, low-stress care tailored specifically to feline needs.
How many cats can you take care of at one time?
Our drop-in visits include up to 2 cats. Up to 2 more cats can be added to your booking for an additional fee.
Do you offer overnight visits?
At this time, we do not offer overnight care. Our services focus on scheduled in-home visits that support a cat’s routine and comfort.
What happens if I need to cancel or change dates?
We understand plans change and will make an effort to work with you if given reasonable notice.
We do not offer refunds for early returns.
Less than 24-hour notice and you will be charged for the remainder of visits on that day and credited for the rest of your visits.
More than 48-hour notice and you will receive a refund.
Do you share care with other sitters?
No, we cannot share care with family, friends, neighbors etc. This is for the protection of your cat, home and our liability. Each client receives dedicated, private care. By handling every visit personally, we ensure consistency, familiarity, and a stress-free experience for your cat.
What happens if we run out of supplies?
If any essential supplies run low (food, litter, medications), we will contact you immediately and follow your instructions. We can pick up replacements for a small convenience fee, and charge your credit card on file.
Do you administer medication?
Yes, we can administer oral medications, eye or ear drops and medicated ointment. Medication will only be administered to cats that can be safely handled without force or aggressive restraint. If a cat becomes unsafe to handle, medication may be discontinued and the owner notified immediately.
Call & Text: (480) 719-0002
Supporting Our Local Rescue Community
We’re honored to support local rescue organizations, and we love dogs too.
If you have gently used towels, blankets, or pet beds you no longer need, we’re happy to deliver them to the following:
Love Them All Sanctuary & RescueHALO Animal Rescue
Small acts make a meaningful difference.
We are also proud to donate $1 from EVERY Drop-In visit to
Feed Their Joy
Feed Their Joy provides much needed food to rescue organizations
Your referrals are much appreciated!!
When a new client:Is referred by an existing clientBooks servicesCompletes their first paid visitThe referring client receives one complimentary 30-minute visit credit.
Traveling soon? Use this simple checklist to prepare your home and cat before you leave. Thoughtful preparation helps reduce stress, prevents missed details, and ensures your cat receives calm, consistent care while you're away.
| Task | Completed |
|---|---|
| Confirm visit dates and times | ☐ |
| Leave updated veterinarian information | ☐ |
| Provide emergency contact information | ☐ |
| Write clear feeding instructions and portion sizes | ☐ |
| Confirm litter type and cleaning preferences | ☐ |
| Note hiding spots or favorite resting areas | ☐ |
| Leave carriers accessible if needed | ☐ |
| Ensure fresh food, litter, and supplies are stocked | ☐ |
| If your cat requires additional monitoring or support, include the following details: | |
| List medications and timing instructions | ☐ |
| Describe appetite patterns or sensitivities | ☐ |
| Note mobility limitations or assistance needs | ☐ |
| Record recent behavior changes | ☐ |
| Provide supplement instructions if applicable | ☐ |
| Indicate areas your cat prefers for rest | ☐ |
| Keep this information clearly written and easy to access during your trip. | |
| Primary veterinarian name and phone number | ☐ |
| Nearest emergency veterinary hospital | ☐ |
| Microchip company and ID number | ☐ |
| Current medications list | ☐ |
| Preferred emergency contact | ☐ |
Before You Leave
Before you head out, a little thoughtful preparation goes a long way in helping your cat feel secure and settled. Clear feeding instructions (amounts, timing, and any special notes), litter box locations, favorite resting spots, and typical daily routines help us maintain the comfort they’re used to. If your cat is shy, social, or somewhere in between, sharing those details allows us to approach them in a way that feels respectful and familiar. Notes about toys, treats, and enrichment preferences are always appreciated.
If medications are needed, please ensure they are clearly labeled with written instructions, and that the administration method has been reviewed. We’ll also need your veterinarian’s name, location, and phone number, along with confirmation that emergency authorization is in place and a payment method is on file. Having this settled ahead of time provides peace of mind for everyone.
For home access, please confirm key arrangements or lockbox details, along with any alarm, gate, or access instructions. Let us know if certain areas should remain closed or if there are small household quirks we should be aware of. If you’ve requested additional tasks such as mail collection, plant care, or package retrieval, outlining expectations in advance ensures everything runs smoothly.
Lastly, we’ll confirm your preferred method of communication and how you’d like updates delivered while you’re away. Please also provide a reachable emergency contact. Our goal is always to preserve your cat’s natural rhythm and routine as closely as possible. When the details are clearly shared beforehand, we’re free to focus on what matters most — calm, attentive care in the comfort of your cat’s own home.
Is in-home cat care better than boarding?
3 Benefits of In-Home Cat Care
Reduced Stress
Cats are territorial animals. Staying in their familiar home environment helps them maintain routines, sleep patterns, and eating habits, avoiding the anxiety that often accompanies travel or boarding.
Consistent Daily RoutineFeeding, litter box habits, play, and sleep schedules remain unchanged. Maintaining a predictable routine supports both emotional and physical well-being.
Individualized AttentionIn-home care allows cats to receive one-on-one attention, tailored to their personality and needs. Boarding often requires sharing space and resources with other animals, which can increase stress and reduce comfort.

Call & Text: (480) 719-0002
Call & Text: (480) 719-0002
PaymentAll services must be paid in full at least four (4) days prior to the first scheduled visit.We accept electronic payments through Square. We do not accept checks, money orders, or peer-to-peer payment platforms (Venmo, Zelle, CashApp, PayPal, etc.).Reservations are not confirmed until payment is received. Clients may be asked to maintain a valid card on file for future bookings or approved third-party expenses.CancellationsWe generally do not offer refunds for early returns. More than 24-hour notice and you will receive a credit on your account.Less than 24-hour notice and you will be charged for the remainder of visits on that day and credited for the rest of your visits.Frequent cancellations (three or more within a 12-month period) may result in denial of future booking requests.Third-Party ExpensesClients are responsible for any third-party expenses incurred during service, including but not limited to:Emergency veterinary carePet suppliesLocksmith servicesIf we must pay a vendor on your behalf, reimbursement is due promptly. We will make every reasonable attempt to contact you prior to incurring such expenses.Home Access & SecurityBy booking services, you authorize Sonoran Cat Care to enter your home for scheduled visits.Clients must disclose if anyone else will be accessing the home during the service period (family members, neighbors, housekeepers, contractors, etc.).Security cameras are acknowledged; however, cameras must not be placed in bathrooms or any area where a reasonable expectation of privacy exists.Clients are responsible for ensuring secure, functional access (keys, lockboxes, entry codes) prior to departure.Emergency Contacts & Inclement WeatherClients must provide:A designated emergency contactA preferred veterinarianConfirmation that a valid payment method is on file with their veterinarianIn the event severe weather or unsafe travel conditions prevent access to your home, your designated emergency contact may be asked to assist.SuppliesClients are responsible for providing adequate supplies for the duration of service, including food, litter, medications (if applicable), and basic cleaning supplies.If essential supplies are depleted and you cannot be reached, we may purchase necessary items at your expense.Vaccinations & Health DisclosureCats must be current on rabies vaccination as required by Arizona law, or have documented veterinary exemption.Clients agree to disclose any known contagious or zoonotic conditions.Veterinary EmergenciesIf a medical emergency occurs and you cannot be reached after reasonable attempts, Sonoran Cat Care is authorized to seek veterinary care on your behalf.Clients must arrange credit card authorization with their veterinarian prior to service dates.All veterinary expenses are the sole responsibility of the client.Photo PolicyPhotos taken during visits may be used for website or social media purposes without identifying personal information. Please notify us in writing if you prefer your cat’s images not be shared.
Scope of ServicesSonoran Cat Care provides drop-in, in-home care for cats only. We do not provide overnight stays, dog care, medical diagnosis, or veterinary treatment.Medication administration is limited to agreed-upon instructions and does not include dosage changes or medical decision-making.Limitation of LiabilityExcept in cases of proven negligence or willful misconduct, Sonoran Cat Care shall not be liable for:Loss or damage caused by third-party criminal activityEvents beyond reasonable control (weather, natural disasters, power outages)Pre-existing medical conditionsIncidents occurring between scheduled visitsPet AbandonmentIf a client fails to resume custody of their cat and does not make reasonable arrangements for continued care, Sonoran Cat Care reserves the right to contact the designated emergency contact or appropriate authorities.AgreementBy booking services, submitting payment, or signing a service agreement, you acknowledge that you have read and agree to these Policies and Terms & Conditions.
Effective Date: February 1, 2026Sonoran Cat Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We CollectWe may collect the following types of information:Personal InformationNameEmail addressPhone numberHome addressPet informationVeterinary contact informationEmergency contact detailsBooking & Service InformationWhen booking services through our client portal (Time To Pet), we may collect:Service requestsVisit instructionsPet care detailsHome access informationPayment InformationPayments are processed through secure third-party payment processors (such as Stripe or Square). We do not store full credit card numbers on our servers.Website DataWe may collect limited technical data such as:IP addressBrowser typePages visitedWebsite usage dataThis information is used to improve website performance and user experience.
2. How We Use Your InformationWe use your information to:Schedule and provide pet care servicesCommunicate with you regarding bookingsSend service updates and visit reportsProcess paymentsImprove our website and servicesMaintain business recordsWe do not sell, rent, or trade your personal information.
3. How We Protect Your InformationWe take reasonable administrative and technical measures to protect your information, including:Secure client portal softwarePassword-protected systemsLimited access to client dataUse of reputable third-party service providersWhile we take reasonable precautions, no online system can guarantee absolute security. We do not store alarm codes, entry details, or sensitive home access information on publicly accessible platforms.
4. Third-Party ServicesWe may use third-party service providers, including:Time To Pet (client management platform)Payment processors (such as Stripe or Square)Website hosting providersEmail communication platformsThese providers maintain their own privacy and security policies.
5. Data RetentionWe retain client records as necessary for business, legal, and insurance purposes.You may request deletion of your information, subject to legal or contractual obligations requiring retention.
6. Your RightsYou may:Request access to the personal information we have on fileRequest correction of inaccurate informationRequest deletion of your data (subject to business requirements)To make a request, please contact us at:[Insert Business Email Address]
7. Children’s PrivacyOur services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This PolicyWe may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
9. Contact UsIf you have questions about this Privacy Policy, please contact:Sonoran Cat Care
Cave Creek, Arizona
[email protected]